DAMAGE DEPOSIT:
To book at Casa Cesare, we request a damage deposit. At check-in, a temporary hold will be placed on your credit card, with no charge unless there are damages upon departure. The amount may appear as a pending transaction or temporary debit, depending on the bank.
We value the preservation of the property and a good experience for all guests. If no damages are found, the hold will be released after check-out. Damages beyond normal wear and tear may result in deductions from the deposit.
A fee will be charged for towels damaged with makeup stains or hair dye.
In case of lost keys, a fee of 100 euros will be applied.
For check-outs after 10:15 am, a late check-out fee of 200 euros will be charged.
We appreciate your understanding. For any questions, contact us. We look forward to welcoming you soon.
AIMA (Agency for Integration, Migration and Asylum) and GUEST REGISTRATION:
All guests must present identification to enter the property.
To comply with Portuguese law, we ask that you fill out a form with the information required by AIMA.
For Portuguese residents: document submission is mandatory for all guests, without exception. Failure to submit will prevent entry.
We work with [Vikey.it](http://vikey.it/), a platform for registration. Days before arrival, you will receive an email with the link to the form. Follow the instructions to fill it out online. If you encounter any difficulties, contact us.