DAMAGE DEPOSIT:
As part of our booking policy, we kindly request a damage deposit for your stay at La Dolce Vita Bayline. Upon check-in, we will authorize a temporary hold on your credit card for this deposit. No charges will be applied unless damages are found during the check-out inspection. Please consider that the amount may either appear as a pending transaction or a temporary debit, depending on the bank's policies.
We take great pride in maintaining our property and want to ensure a pleasant experience for all guests. After your departure, if no damages are identified, the authorized hold will be released. Please note that any damages beyond normal wear and tear may result in deductions from the deposit.
Please note that a charge will be applied for towels ruined due to make up stains or hair dying products.
We kindly inform our guests that in the event of a lost key there will be a charge of 150 euros.
We also inform you that a late check-out fee of 200 Euros will be applied for check-out later than 10.15am.
We appreciate your cooperation and understanding on this matter. If you have any questions, feel free to reach out to us. We look forward to hosting you.
SEF (Serviço de Estrangeiros e Fronteiras) COMPLIANCE and GUEST REGISTRATION:
All guests are required to provide an identification document to gain access to the property.
To comply with Portuguese law, we kindly ask all our guests to fill out a form that provides the necessary information required by the Serviço de Estrangeiros e Fronteiras (SEF). The specific law we are referring to is the 'Lei de Estrangeiros' (Foreigners Law). You can find more information about this law and its requirements on the official website of SEF: (https://www.sef.pt/).
FOR PORTUGUESE RESIDENTS: Please consider that documents submission is required for all guests regardless of their residence. Failure in submitting IDs will result in not being able to access the property.
To make the process easier for you, we have partnered with [**Vikey.it**](http://vikey.it/), a trusted platform that handles the registration process. A few days before your arrival, you will receive an email with a link to the form. Simply follow the instructions in the email to complete the form electronically. If you have trouble filling the form, please contact us.